3/28/2014 - 4/6/2014 / April 8th, 2014
We just finished our reverse cherry blossom tour. Everyone loved Miharu Katsume, our tour guide. Miharu went out of her way to ensure Brian had gluten free meals. We are so grateful and appreciative for that. He was able to enjoy Japanese food without any problems. Also, we had several vegetarians, people with allergies to shell fish, etc...on our tour. Miharu took care of the entire groups dietary needs and ensured the special meals were prepared. Miharu speaks English very well and is so knowledgeable about the places we visited. Most of all, she kept us laughing with her stories. All of our rooms were non-smoking! I know you cannot always guarantee a non-smoking room and it was truly wonderful to have non smoking rooms because of my severe allergy to smoke. The cherry blossoms in Kyoto were in full bloom and at their peak. The gardens were magnificent and the castles and shrines were very impressive. We really enjoyed the tour because we would have had difficulty taking the bus and trains to all the places we visited if we were on our own. All Japan Tours took all the hassle and stress out of our trip. We didn't have to worry about train or bus schedules, or what time the museums opened or closed. We didn't have to buy tickets or worry about lodging and meals. We really enjoyed our night in Atami and the chance to sleep on tatami mat and futon and take in hot Spring Japanese bath. On the long drive back from Mount Fuji, Miharu put the Oscar winning movie Departures on and interpreted the movie for us. We will watch it when we get back to the US with subtitles. Thank you so much for all your help in making this a most memorable vacation. Your extremely prompt replies addressed all our concerns and it was truly wonderful that you wrote an explanation in Japanese of the gluten allergy in details and emailed it to us. We printed this out and presented it to our server so when we had meals on our own, there was no problem in communicating the gluten allergy to the restaurant staff.
Joyce and Brian from Massachusetts
12/22/2013 - 12/31/2013 / January 13th, 2014
We got back to Australia after the Japan tour for more than a week. It was an excellent tour. We were happy with almost all aspects of the tour and the services. (The tour guide and driver were Kim and Nitta).
Son Thai from Australia
5/12/2013 - 5/21/2013 / July 2nd, 2013
I would like to express our gratitude to
All Japan Tours for the wonderful
time my husband and I had on our recent
tour of Japan. We were on the "Best
of Japan Spring Tour" in May and were
well looked after by your wonderful
and informative tour guide Miharu (very
funny lady), and the extended 3
days with Yoshi to Hiroshima. We enjoyed
every day in Japan as the people
are so friendly and the country is
extremely clean no matter where you
go. The scenery in the country areas was
beautiful and the infrastructure
was just amazing. We were astounded by the
bridges and roads. Also your
cities are very clean considering the
population. We had a wonderful group
from a mix of counties and they were all
very friendly. Miharu was always
very entertaining and made the tour a
memorable one for us. The coach drivers
were always very polite and looked after
us with our luggage and the coaches
were very comfortable. We have been on
tours in the UK and Europe and this
tour was well organised and good value for
money. The hotels were excellent
and we enjoyed the meals which were
organised for us as my husband has
an extremely strict diet being a Coeliac
and having to have gluten free
meals. I also have dietary requirements.
We would definitely recommend
your tour company to family and friends
wanting to travel to Japan and
have advised lots of Australians to visit
Japan as it is a must see.
Also a big thank you to Kanea and Kiyoshi for all the communicating by email and phone before the tour. Both of you were very prompt with your replies and very informative which made planning the tour extremely easy. We would love to visit Japan again.
Thank you for the wonderful experience.
Denise & Michael Ryan - Melbourne / Australia
4/8/2013 - 4/17/2013 / April 30th, 2013
I just recently returned from the 'Cherry Blossom tour' and wanted to let you know we had an amazing time on the tour which had so many highlights it felt like much longer than 10 days. The tour guide 'Sia' was informative, very patient and helpful. She made our first trip to Japan a great experience. I can't recall the driver's name but he also did a great job on such long days of driving and getting us through some narrow streets safely and always with a smile. I'm glad we went with your tour company and I'm happy to recommend you to anyone wanting to experience Japan. It was stress free and we were able to experience the country enjoyably. Thank you for making our holiday great. I already want to go back again.
Mr & Mrs Huber from Australia
3/29/2013 - 4/7/2013 / April 11th, 2013
Trust all's well. Wanted to give you an
update on my trip to Japan. My aunts and I
had a lovely time. We enjoyed the warm
caring Japanese hospitality, food, culture
and the sites. I am writing to
particularly appreciate and give our
gratitude to our tour guide Ito-san
Natsuhiko. May be you can pass along this
mesg directly to his tour company in
Ito-san was very accomodating, knowledgeable and above all care for the entire tour bus like his family. He was always enthusiastic to help and make sure everyone on the bus and his tour was having a wonderful time. He went out of his way to serve with gratitude and a smile always. He was always on time and happy to give a helping hand.
All 3 drivers on our trip - Hasigawa-san, and the others were very accomodating, helpful and served with a smile too. They had very long hard days and it really concerned us for their wellbeing as hey were driving more than 12 hr days, however they never let this show. They were happy and grateful to serve us too. It was an incredible experience on how patient and happy they all were.
I really hope you can pass along this mesg not only from my side but from everyone on our bus from this tour as everyone had the same feeling!
Ms Ferzeen from California
3/29/2013 - 4/7/2013 / April 9th, 2013
Thank you very much for the lovely holiday
we enjoyed. It was indeed a very well
organised tour. we saw and did everything
possible only it was too hectic. But your
country is just amazing, beautiful,
pristine but most of all your country men
are full of honesty, integrity and a
virtue so sublime humility. Mr. EtoSan
our guide does need a special mention. He
was courteous , very very in formative,
full of wit and humour and ever so
obliging. His knowledge and his interest
in seeing that every passenger was happy
and well looked after is an art worth
emulating. The food, the hotels the
sightseeing itinerary were planned and
executed to our entire satisfaction. Thank
you so much for the beautiful holiday. I
am all praise for your Company. Thank you.
Roshan & Katy from India
12/23/2012 - 1/1/2013 / Jan 14th, 2013
Happy New Year to you and all the best for
the new year
i would like to take this opportunity to congratulate you and Shinsu Travel. it was a very good and memorable trip.
We thoroughly enjoyed ourselves. Special credit goes to Kim San. She is real asset to you and Shinsu Travel. She is truly dedicated to her profession and care for the group.
We especially appreciate all the information she has provided us about japan, her people, culture, food and society etc. This provides us an insight to our tour and allows us to appreciate Japan.
Hope we will find another opportunity to return to Japan in the near future.
A big "thank You" to you and your team
Eric from Australia