11/9/2022 - 11/27/2022 / 2022-11-29
Kiyoshi-san: It does not seem like this person sleeps. He is always so prompt in responding to our never ending questions, even when we send e-mails late at night. We also recognize that some of our questions are hard to answer, because Japan had not opened itself to visitors when we made our reservations with AJT, but Kiyoshi-san always takes time and effort to reply to every single one of our question to the best of his ability. When we had to change our itinerary (because Japan finally opened-up), Kiyoshi-san was very prompt in sending us our revised itinerary once we asked for it - we really appreciate this. Kiyoshi-san, thank you for making this trip for us possible. We would not have gone through with this trip, but for your speedy and detailed responses. We also want to thank you for your patience and understanding (as we were hedging on Japan opening up, and also our own work commitment) as we took some time to finally make payment. Kiyoko-san: We are extremely fortunate to have met a tour guide like Kiyoko-san. A very friendly, warm, witty and patient tour guide. Always going the extra mile for us behind the scenes - this is something we really appreciate. All 5 of us are extremely happy with your services. and we are so grateful and lucky to have a tour guide like you. Kiyoko-san, if you are reading this, we want to let you know that we have spread your good- name to our close contacts - anyone who is keen on doing the Nakasendo Trail (or any other tours / hike in Japan), your name is number 1 on the list. You may not see us so soon, but you will likely meet some of our other friends soon. Thank you Kiyoko-san! When you come to Singapore, please remember to contact us and we will bring you out for a nice meal. Thank you AJT for making this trip possible for us.
11/19/2022 - 11/28/2022 / 2022-12-6
This was the perfect tour. We were a group of 10; 6 adults and 4 kids. We had the time of our lives thanks to this fantastic private tour. 100% recommendable. All our tour guides were excellent, they went above and beyond for us, specially Hiro. We travel a lot so, we can say this tour was outstanding.
11/8/2022 - 11/18/2022 / 2022-11-27
My wife and I booked a Private Custom Tour as our trip included visiting traditional sites, relatives and friends in multiple cities. Our travel agent (Kiyoshi Katsume) was terrific with structuring our itinerary (we had to cancel and re-book due to COVID). The guides/translators were extremely professional, personable, flexible and kind. They helped us with anything and everything that presented itself. We would highly recommend working with Japan Tours.
11/3/2022 - 11/13/2022 / 2022-11-23
All Japan Tours did a wonderful job of putting a private tour together for us at the last minute, when a group tour we had planned on was cancelled. Our guides were very helpful in steering us around the country and squeezing in many glorious sights every day. A highlight was the ryokan with the stellar view of Mt. Fuji out our window, the various fun neighborhoods of Tokyo, Todai-ji in Kamakura and the beautiful shrines and gardens of Kyoto.
10/29/2022 - 11/3/2022 / 2022-11-15
I really enjoyed my first time visit to Japan, and the tour guide was super nice, and patient with me. The tour guide showed me pop culture and traditional/rural areas throughout Tokyo. The tour guide totally helped me on how to use the train stations and proper ettiquette in Japan.
10/26/2022 - 11/18/2022 / 2022-12-1
The Van was a really beneficial thing to have. We did not have to think and figure out train schedules when we had the van. Riding trains is fun, but requires more thought and planning and there is also some time pressure. With the van, there is none of that. We appreciated the excellent English-speaking ability of all the guides. That made life so much easier. The best part was that many of them were so willing to be so helpful. Yuki helped us ship a box back to the USA at the post office. It was really hard and took a long time. She also helped us use a takuhaibin service for the first time which also took extra time and effort. The guides and drivers never complained when we went over the 8 hour time period. They were also willing to do what we wanted as long as it was reasonable. We all felt so extremely blessed by the generosity and hospitality of the japanese culture and people. Our guides and drivers were the best example of that as it felt like they would do anything they could to help us have the best trip possible.
10/4/2022 - 10/9/2022 / 2022-10-19
Easy to get around with tour guide and informative with fun facts. They enriched our experience with their knowledge.
9/30/2022 - 10/10/2022 / 2022-10-25
It was truly amazing. This was my first time in Japan, and I would absolutely recommend anyone wanting to visit to go with AJT. The staff was patient accommodating every step of the way when planning the tour. We had 3 guides during our tour as we traveled through different cities, and all of them were great! They helped make the trip quite memorable. I would not hesitate to book a tour with AJT in the future.
9/25/2022 - 10/4/2022 / 2022-10-16
Terrific guides in both Tokyo and Kyoto. They had flexibility to adjust the schedule in small ways and worked hard to find us good vegan food. They were really knowledgeable about history and current living, making our visit very interesting. We were really pleased with the various elements of the itinerary: museum, Zen temple food, nature, art shopping (which we asked for whilst after arriving in Japan), samurai experience, trip to Nara from Kyoto. It was great been shown around by our guides, not only for there knowledge but also we dind't have to worry about how to get around, especially in Tokyo.
9/24/2022 - 9/28/2022 / 2022-09-30
Ms Hiroko went above and beyond to ensure we had a pleasant and eventful holiday. She went out of her way to make sure we got to see everything we wanted to see.