10/18/2016 - 10/28/2016 / February 9th, 2017
I recently spoke to an employee in your USA
department regarding my husband and my
interaction with a tour guide in Japan.She
reassured me that this email would be
forwarded to your Tokyo office.
I am writing in strong praise and recommendation of your Tour Guide Billy Hayashi. We toured with him October18-28. We landed in Tokyo (Narita) where Billy met us promptly on landing. The next day we proceeded on our trip which included Kyoto,Osaka, Hiroshima, Shikoku, then returning to Osaka for our return to the USA. .
The travel was easy and accommodations excellent. .
My husband is Japanese American, very knowledgable about the culture and history and speaks and understands a moderate amount of Japanese. I went on this trip to fulfill his desire to show me Japan. .
The tour and activities were excellent. My husband listened to other guides in groups nearby ours and told me that Billy provided more information than the others. .
Billy apparently is gifted in his English skills. HIs rapid understanding, response and sense of humor indicated to me that he “thinks in English”. He represents your company in a way that should be recognized and valued! .
My feelings before the tour were that I was going on the tour to please my husband. This was such a rich experience that I now tell my husband “ I want to go back to Japan”,and we hope to! .
Thank you and thank you to Billy for this memorable experience!
Tetsuo & Terry from California
10/16/2016 - 10/25/2016 / January 3rd, 2017
Four members of our family decided on the
Japan Tour Autumn 2016. We joined the tour a
day late (10/17/16 to 10/25/16) not knowing
what to expect. Our experience was one-of-a-
lifetime. We are STILL talking about Billy
(Masao Hayashi-san). He made the tour
unbelievably special. He gifted us with a lifetime
of memories of Japan. Most importantly he is a
really unique human being. Genuine, kind,
caring with great discernment when it comes to
people. Something that can't be taught. He
shepherds people gently, he somehow makes
every person feel special and looked after. He
goes out of his way for others. Our driver
Uetake-san was an expert driver and expert
with directions. There were no delays or turn-
arounds the whole trip from Tokyo to Osaka and
in-between no matter the windy roads, narrow
residential streets, busy traffic.
Everyone on the tour could tell Billy likes what he's doing and loves Japan. He would add personal insight to our daily upcoming stops. He prepared us well on every aspect of our travels (e.g. manners, garbage, restroom stops, which side of the street and escalators to walk/stand on). All of these things contributed to a stress- free tour, enabling us to totally enjoy our fellow tour companions and Japan. Billy's enthusiasm was contagious throughout our travels even though this is his job, and we were aware that he doesn't get home often. In addition to all of the knowledge, appreciation and memories we took away from our trip... we also have new appreciation for Mr. Donut, MOS burgers, Yoshinoya Beef Bowl to name a few, thanks to Billy!
THE TAKATA FAMILY
11/13/2016 - 11/20/2016 / December 5th, 2016
We arrived back from our Japan visit a week ago and this is my first opportunity to write. Just wanted to say thank you we enjoyed the tour very much, there are many beautiful sights to see in Japan. What made the tour extra special for us was the tour leader “Billy” he treated everyone at a personal level and his commentary was most enjoyable, nothing was too much trouble for him to help people on the tour. I think AJT should be proud to have him as an employee. Please pass on our best wishes to him from Australia.
Bill and Jan Hargitay from Australia
11/13/2016 - 11/20/2016 / December 1st, 2016
My husband and I had a great time in Japan. We really enjoyed our guide Billy. He was very nice, super informative and very knowledgeable about anything we asked about life in Japan. The timing for the Fall Colors was perfect. The colors of the maples, gingkos, persimmons, apples, moss, ferns…were marvelous eye candy. We enjoyed the group of people that were on our tour. Our coach driver was beyond amazing. He drove the bus expertly through all of the tight tunnels, crowded parking lots and other obstacles. We were even so lucky as to see Mt. Fuji. I would highly recommend this trip to anyone interested in seeing Japan.
Tanda & Michael from California
11/13/2016 - 11/26/2016 / November 30th, 2016
FYI, this tour was great! My wife and I had a great time. Your tour covered so many areas and sights. The food is first class and the tour guide is wonderful. Billy provided us with all the cultural and historical information about all the places we visited. The bus driver was excellent. Once I build up enough vacation time to see the North part of Japan, I will be sure to book it through your company.
Wing & Lynn from California
10/16/2016 - 10/25/2016 / November 28th, 2016
We took a lot of time researching tours in Japan and kept going back to what we found from All Japan Tours - there just wasn't anything that allowed us to see so much in just over a week and for the price that they offered. The Best of Japan Autumn Tour was absolutely fantastic! From being picked up at the airport by our guide to the accommodations, to the attractions, to the food, this trip could not have been better. We consider ourselves VERY lucky to have had Billy-san as our guide! Billy-san cares about his guests, he herds cats like no one else could, he's funny, and he's incredibly friendly and knowledgeable. Billy-san was very sensitive to dietary restrictions and allergies and that was very much appreciated! Having a guide like Billy-san definitely made the experience even better than it could have been. While driving between cities, Billy-san passed the time by telling us about the Japanese culture, the Japanese people and the history of the next attraction. That made time go by very quickly and filled in pieces we would not have received had we tried to tour Japan on our own. Billy-san gave us excellent advice as to what to do and where to go at the end of the tour when we were on our way to Tokyo for a few days. The communication with All Japan Tours was fantastic, from start to finish. They were very responsive and guided us toward where to stay on our last night of the tour so that we were just minutes from the train station. They also guided us as to the best mode of transportation to get us to the airport from Shinjuku, even though we were no longer going to be on their tour. We could not be happier with the experience we had with All Japan Tours and would recommend them to anyone looking for a great tour through Japan.
Paul and Barb Schiola from Denver, Colorado USA
10/16/2016 - 10/22/2016 / October 31st, 2016
My husband and I returned a week ago from
Japan. We were part of the Golden Route
Japan Tour, October 16-22. We want to
express our appreciation and gratitude to our
tour guide Billy and our driver, Mr. Uetake.
May I ask that you assist me in delivering this
email to the correct person at All Japan Tours.
I want to shine a light on these two gentlemen
for all they do for us tourists. They deserve so
We have traveled quite a bit over the years and never have we encountered such a fine tour guide. Billy was so informative and well prepared. I actually took notes on the bus while he was speaking. He had numerous stories and knows a great deal about the history of Japan which he kindly shared with us. In addition, Billy anticipated all our needs and was always thinking ahead to make sure our visit would be pleasant. He took very good care of all of us on the tour and everyone was so pleased with him. On a number of occasions he went out of his way to help some of us on the tour. How wonderful for your company to have Billy as one of your representatives.
Mr. Uetake is a very pleasant, courteous gentleman and a very good professional driver. Often he impressed us as he smoothly handled the large bus. His driving skills were certainly on display throughout the week. With Mr. Uetake driving, we were in good hands.
My husband and I will definitely recommend All Japan Tours in the future.
Mary and Reed from Virginia
7/2/2016 - 7/10/2016 / July 21st, 2016
What a wonderful trip we had in your
beautiful Hokkaido! The Charms of Northern
Japan Tour was fabulous, the Hokkaido
scenery, the delicious food, the hot onsen,
we all enjoyed our time in Hokkaido. We
were greeted by our tour guide, Ms. Kim
Kida, who was professional, spoke perfect
English, friendly and always took great care
of us. We couldn't have had a safe travels
without our driver Mr. Kamada, he was
The Shinkansen ride from Kyoto to Nagoya was short but memorable, the Sumo competition was a great experience, we totally enjoyed our day there. We had great seats on the West Side Upper Level but it was right in the middle and we were able to see the match straight on.
The Naoshima Group had a wonderful time there, the lunch was delicous and the presentation a piece of art. They were able to maneuver the train schedule with ease, thanks to all your efforts.
We really appreciated everything you two have done for us to make this Hokkaido trip so memorable. Thank you so much, .
Haruko (on behalf of our Bolos Group)
Haruko from California
6/19/2016 - 6/26/2016 / July 6th, 2016
Dear Team of All Japan Tours,
I just want to Thank you all for your wonderful assistance and allowing us to join your Tour of Japan. We had the most wonderful time and loved every minute of it. We saw such wonderful sights and enjoyed everything.
Our tour guide Kim and driver were the best! Thank you, thank you.
Teresa & Flavio from Australia
5/22/2016 - 5/29/2016 / June 6th, 2016
Thanks to everyone at All Japan Tours for a wonderful trip to Japan. The Golden Triangle tour was great and our guide, Lin, was wonderful (and funny). Both the private guides that you arranged for me in Tokyo and Kyoto were friendly, knowledgeable, and endlessly helpful; I know that I had a much better experience and was able to see and understand more because of them. Mariko Kawasaki, my guide in Tokyo, showed me how to use the subway and that instruction gave me confidence and independence for my solo days. Combined with your instructions on which trains to take between Osaka/Kansei Airport and Kyoto the information gave me a lower stress trip. Ikuko, my guide in Kyoto, took me to some small shrines (with beautiful painted screens and gardens) that I had never seen mentioned in my travel brochures and would never have found on my own. Thanks again. I hope to join another All Japan Tours expedition in the future.
Lauretta from Florida